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CANCEL / EXCHANGE
If you would like to cancel or change your order, please contact us if you HAVE NOT received a shipping confirmation.
** We do not offer exchanges. All exchange requests will be handled as returns. Once the item is received at our warehouse, we will issue a refund. You may place a new order at your earliest convenience.
All products will be checked carefully and packed in good condition before shipping.
We offer FREE Shipping on all orders in the United States!
Method Delivery Time Delivery Weight Range Handling Time Cost USPS First Class 3-5 days <1lb 1 business days Free UPS SurePost 2-5 days 1lb<*<15lbs 1 business days Free UPS Ground 1-5 days >15lbs 1 business days $8~$4+per**All orders will be processed within 1 business day of a cleared payment.
Holiday Policy: If your order is made on Friday it will ship out on Monday. (Holidays excluded) We ship to all 50 states. We use USPS as our main shipping service but we may use other carriers at our discretion. If there are any delays please contact us.
In the very unlikely event that your item is lost or damaged during post, then WE are responsible and will issue either a full refund or replacement.
NOTE:Once order shipped, we will not be able to intercept cancellations or change addresses.
Please ensure you provide us with the correct delivery address. Please note that we are not responsible for wrong or undeliverable address.Please ensure someone is available to sign the delivery to avoid delays.
We recommend you use eBay's shopping cart for multiple item orders. This way you'll be assured of getting the lowest possible delivery cost, you'll also able to see any delivery discounts before you pay.
All order adheres to the terms and conditions of the United States Postal Service.
Our 60-Days Money Back Guarantee Warranty*
(Exchange or Refund) provides coverage for manufacturing defects and shipping damage only.
What is not covered by Warranty?
Most defective orders are replaced free of charge or issue refund only after evidence confirmation is provided.
(This policy will not cover items that had been purchased from a different seller. Please contact the seller directly.)
Please leave your ebayID or order transaction number in the email, otherwise we cannot find your order information.
5 YEARS LIMITED WARRANTY*
LIMITED WARRANTY STATEMENT FOR DSANKE
If your order becomes defective due to faulty materials or workmanship within a period of 5 years from the date of purchase, we guarantee to do one of the following, though you may be required to pay shipping costs for return of the product to us and for shipment of the repaired/replaced product to you:
This Limited Warranty is subject to the following conditions:
Your limited warranty does not cover:
This limited warranty does not replace but is in addition to your statutory rights. This warranty does not apply to accessories supplied with the tool. This limited warranty applies only to the original purchaser and may not be transferred. All repairs and replacement will be covered by the limited warranty for the balance of the warranty period from the date of the original purchase.
Thank you for considering DSANKE & Power Garden products.
Why Choose US?Top rated
Trusted Seller
5 year
Warranty
60-Days
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